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Contact USA Truck Customer Service

USA Truck Phone Numbers and Emails

Toll-Free Number:

  • (800) 643-2530
Call customer service
Send Message

Customer Service:

  • (479) 471-2500
    Customers
  • (479) 471-6623
    Drivers

Investors/ Franchasing:

  • (479) 471-2610

Jobs/ Career:

  • (800) 319-8405
  • (800) 433-0741

USA Truck Emails:

Customer Service
General Info
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More phone numbers and emails Less phone numbers and emails

How to Contact USA Truck?

Most Popular Number:

(800) 643-2530
Total calls: 53 Issues resolved: 2 Last call: Feb 18, 2025
author avatar
PissedConsumer Reporter

USA Truck customer service has several numbers to accommodate the varied needs of its customers, drivers, investors, and job applicants. The USA Truck Company phone number is 1-800-643-2530. To contact USA Truck Company customer service specifically regarding your customer's concern, you may reach them at 1-479-471-2500.
The USA Truck Company phone number is 1-479-471-6623 for the assistance of drivers. Investors, those who want to franchise, and anyone else who wants information can call 1-479-471-2610. If you want to work here or inquire about your career, you can reach them at 1-800-319-8405 and 1-800-433-0741. You should be prepared to give them your first and last name when you contact USA Truck Company customer service so they can identify you and address your concern accordingly.

USA Truck email support can be reached through helpdesk@usa-truck.com. For more comprehensive questions or issues, email info@usa-truck.com. On average, response time to emails is 2-3 business days. So, for an effective response, it is necessary to elaborate and clearly state your concern. Whether you are a customer, a driver, or a job seeker, providing as much detail as possible about your issue will resolve it faster by the USA Truck Company customer service.

USA Truck Company does not have a USA Truck Company app for customer support. However, there are other alternatives where customers can get help. You can call the appropriate contact numbers, email, visit their corporate office, or send physical mail. This way, customers, drivers, and other stakeholders can still receive support and answers to their inquiries.

The USA Truck office is located at 3200 Industrial Park Road, Van Buren, Arkansas 72956, United States. Its company's office hours are 7:00 AM to 7:00 PM CST, Monday through Friday. At this company's address, one can make in-person visits, send physical correspondence, and deal with matters that pertain to the company's business operations.

USA Truck Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    86% phone 14% email
  • The best phone number to call USA Truck is 8006432530. 58% of consumers used this number to address their issues and concerns.

  • The average hold time is up to 3 minutes. The longest wait times are on Thursday, while the shortest are on Sunday.

  • Be prepared for the call as USA Truck may ask you for the following information to identify you as a customer: first and last name.

View full overview ›
PissedConsumer Club

Contact Information

USA Truck Website:

USA Truck Help Center:

Corporate Office Address:

USA Truck Inc
3200 Industrial Park Road
Van Buren, Arkansas 72956
United States

Other Info (opening hours):

Hours:

Monday - Friday: 07:00 - 19:00

More contact details

USA Truck Rating Based on 8 Reviews

Rating details

1.6
more details
Warranty
Value for money
Insurance Quality
Price Affordability

Rating stats

Rating trend

How Good is USA Truck's Customer Service?

Nabil Lxp
Nabil Lxp
Feels Disappointed | Jun 18, 2024

William

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Dyamond Xmx
Dyamond Xmx
Feels Disappointed | Jun 13, 2024

One of their drivers hit my mirror. It happens, but didn't care. Didn't apologize, or talk to me at all. I was pissed. So I called his safety department. I told him what happened. And said if he would have apologize spoke to me whatever I wouldn't have called. But he didn't give a shit!To which the safety man said he is about to give a *** Afterwards he the safety man apologized for the driver. And said he would tell his driver manager. I liked him. He seemed old school like me. I don't know the man but, he seemed like a fair man.

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Rocko Rkg
Rocko Rkg
Feels Disappointed | Feb 06, 2024

Did get anyone on the phone and nobody responded back to me.

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Navon Fqf
Navon Fqf
Feels Disappointed | Jan 25, 2024

Was very hard to contact anyone

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Anisah Vkp
Anisah Vkp
Feels Disappointed | Dec 13, 2023

My car and my life were endangered because a driver decided to put his truck in reverse in the middle of a three lane road - to go to a bar.
He put me and several other drivers at risk. But his life was never in danger. Which is why he made that decision - he absolutely did not care.
No one cares. No one has sufficiently followed up. How do you think I feel?

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Summary of USA Truck Customer Service Calls

91 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call USA Truck?

Employment Question:

  • “For job vacancies from home as a dispatcher”
  • “W-2”
  • “Past employment verification”

Request for Information Question:

  • “Looking for a job”
  • “Roadside assistance”
  • “To update MC number”

Product/ Service Question:

  • “Dates i workedthete”
  • “Work”
  • “Lease purchase program”

Return/ Replace Question:

  • “To get time change to drop a load i need a new t058 number for appt”
  • “Trying to return equipment”

Shipping and Delivery Question:

  • “Delivery number”
  • “Dispatching”

Website/ Application Question:

  • “I filled out an application with indeed yesterday trying to get a job need to talk to someone about app”

Payments and Charges Question:

  • “Payment for load went to wrong account.”

Other Question:

  • “I want a truck”
  • “Owner Operator Position”
  • “Hit and run”

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